Accounts and Billing

Account Management

• I paused my subscription, but the pause hasn’t started yet, can I remove the pause from my account?
• My subscription is paused, can I still cancel my subscription?
• I paused my subscription; can I restart before the 3 months are over?
• I paused my subscription, when does the pause start?
• Why should I pause my subscription instead of cancelling?
• Can I pause my subscription? If so, how?

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Billing

• What happens if I change to the $24.99 subscription?
• What happens if I upgrade to the $34.99 subscription?
• How do I update my billing information?
• What if I want to subscribe to Sportsnet+ but don’t have a credit card?
• Which credit cards do you accept?
• I have a promo or discount code – how do I redeem it?

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In-App Purchase

• What devices can I purchase a subscription on?
• How do I change my Apple in-app purchase?
• How do I downgrade my Google In-App Purchase?
• How do I upgrade my Google In-App Purchase to Sportsnet+ PREMIUM?
• What devices am I able to use my in-app purchase subscription on?
• Can I purchase the Annual Plan in-app?